OUR SUSTAINABILITY POLICY
For a sustainable world:
● We value evaluating, resolving, and providing feedback on suggestions and complaints from our guests, employees, and other stakeholders.
● In line with our sustainability approach, we conduct trainings to raise awareness among our employees and support their development, ensuring they play an active role at every stage.
● We comply with laws and regulations in all our operations.

НАША ПОЛИТИКА ОХРАНЫ ОКРУЖАЮЩЕЙ СРЕДЫ И ОБРАЩЕНИЯ С ОТХОДАМИ
● We assess the environmental impact and scale of our activities within legal regulations and work to minimize this impact.
● We evaluate at the purchasing stage to reduce waste at the source.
● We separate our waste in the most effective way according to their groups and hazard classes and deliver them to licensed companies accordingly.
● We aim to reduce the amount of waste.
● We only use hazardous materials and chemicals when necessary and in required quantities.
● We train our personnel on waste separation, zero waste, etc., and organize events to raise awareness among our guests.
● We make necessary infrastructure arrangements for the efficient use of our natural resources and monitor them regularly with the goal of reducing usage.
● We raise awareness among our guests and employees about using natural resources consciously.

OUR PROCUREMENT POLICY
● We contribute to environmental protection by preferring materials with “recyclable” and “eco-friendly” labels for our hotel.
● We support the regional economy and aim to reduce our carbon footprint by sourcing from local suppliers. We track and aim to increase the share of local suppliers.
● We do not purchase endangered species and only buy products that are legally permitted (e.g., seasonal tuna, bonito within legal quotas).

OUR EMPLOYMENT POLICY
● We contribute to regional development by employing local people.
● It is our principle to provide a fair and peaceful work environment with no discrimination and equal opportunities.
● We listen to our employees and implement a communication model where ideas can be freely expressed and problem-solving and dialogue are promoted.

НАША ПОЛИТИКА КУЛЬТУРНОЙ ОСВЕДОМЛЕННОСТИ
● We organize promotions and events to help our guests access local natural and cultural heritage, as well as local products and services.
● We protect local culture, traditions, and customs; we do not allow discriminatory practices based on opinions, ethnicity, belief, or vulnerable groups. We acknowledge that visitors —whether tourists or workers— contribute to regional development and should be welcomed with hospitality.
● We support the protection of historical and archaeological assets.
● We hold discussions and keep communication channels open to ensure that local characteristics, sensitivities, and community needs are considered in our operations.
● Together with the local community, we work to protect historical and cultural assets and support the preservation of natural integrity.
● We assist all stakeholders in promoting the region’s food, activities, culture, and traditions (e.g., religious and cultural sites, natural riches, biodiversity), and we train our staff and inform our guests accordingly.
● We know our geography and local community well, respect their historical values and traditions, and contribute to their economic, social, and cultural development.
● We develop or contribute to social projects that support the social and economic development of the local community and stakeholders, and promote local employment.

OUR HUMAN RIGHTS POLICY
● We treat each other’s views with respect.
● We act openly, transparently, and fairly, offering equal opportunities and encouraging employee participation.
● We oppose discrimination based on gender, language, race, age, socioeconomic status, education level, ethnicity, religious belief, etc.
● We ensure all our employees equally benefit from social rights, fringe benefits, and rewards.

НАША ПОЛИТИКА ДОСТУПНОСТИ
● We operate in a way that ensures accessibility of our products and services for individuals with special needs (e.g., people with disabilities, children).
● We ensure that guests and employees who require special protection are never harmed and are provided an environment where they can easily communicate and resolve their issues.
● We continuously monitor, measure, and, when necessary, initiate corrective actions for our sustainability management system goals and practices.
● We prioritize accessibility, health, and safety standards for all guests, staff, and visitors with special needs or physical sensitivities, and organize their environments accordingly.

OUR CHILDREN’S RIGHTS POLICY
● We do not employ child labor at our hotel and expect the same sensitivity from our business partners.
● Within the facility, we provide environments where children can express themselves freely and feel safe and comfortable.
● We prioritize children in service areas.
● We train our personnel on children’s rights and abuse awareness.
● We work to raise awareness of family behaviors that may involve physical, verbal, or psychological abuse or neglect.
● We ensure children are under adult supervision during activities.
● In areas where children are temporarily entrusted (e.g., mini club), we supervise them closely and return them only to their parents.
● We support relevant projects focused on protecting children’s rights.
● If we witness suspicious behavior concerning children, we inform hotel management and, when necessary, seek assistance from the Social Support Hotline.

OUR EMPLOYMENT, WOMEN’S RIGHTS AND EQUALITY POLICY
● We ensure the health, safety, and welfare of all employees regardless of gender.
● We support women’s participation in the workforce in all departments and offer equal opportunities.
● We adopt an “equal pay for equal work” principle without gender discrimination.
● We support regional development by employing local people.
● We ensure equal access to career opportunities.
● We maintain a work environment that supports work-life balance.
● We offer equal opportunities for women to hold leadership positions.
● We do not tolerate any form of exploitation, harassment, discrimination, suppression, coercion, or slander against women.
● We provide multiple communication channels (online complaint forms, suggestion boxes, guide managers) to ensure employees can express themselves freely, and in necessary cases, benefit from the Ministry of Family and Social Services’ support hotline.
● We regularly organize training for all staff on how to interact with protected groups (women, children, people with disabilities, interns, minorities, etc.).
We ensure stakeholder participation by informing them of all issues outlined in our policies.

TOP MANAGEMENT